Last updated: March 27, 2026
MyDogtel ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use the MyDogtel mobile application ("App") and related services.
We use the information we collect to:
Our staff take photos of your pet during their stay. These photos are reviewed through a moderation process before being made visible in the App. Photos may appear in your personal feed and, with approval, in the public discover section visible to other App users. Photos are stored securely on cloud servers (Amazon Web Services S3).
Your data is stored on secure servers and protected using industry-standard security measures. Authentication tokens are stored securely on your device using encrypted storage. We use HTTPS for all data transmission between the App and our servers. We retain your data for as long as your account is active or as needed to provide our services.
We do not sell your personal information. We may share your information only in the following circumstances:
We use push notifications to keep you informed about your pet's care. You can opt out of push notifications at any time through your device's system settings. Disabling notifications will not affect the core functionality of the App.
You have the right to:
To exercise any of these rights, please contact us using the information below.
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
The App may contain links to partner businesses and promotions. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party services you access through the App.
We may update this Privacy Policy from time to time. We will notify you of significant changes through the App or via push notification. Your continued use of the App after changes are posted constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
MyDogtel
Email: contact@mydogtel.com
Website: mydogtel.com